1. GENUINE PRODUCTS
·
Manufacturer's or Seller's warranty (wherever applicable)
·
Brand new products (except Refurbished & Unboxed Gadgets)
·
Products are sourced from the authorized distributors of the brand
2. SECURE PAYMENTS
·
Customers' Personal Data Secured
·
All Online Transactions are secured by SSL (Secure Socket Layer)
3. EASY RETURNS,
REPLACEMENTS & REFUNDS
·
Return/ Replacement request for any Order should be submitted
within 10 days of receiving the Product.
·
Refund or Replacement will be initiated only upon receiving of the
product
·
Replacement will depend upon the availability of the product
·
In case the product was damaged while in your possession, UGSTORE
will not be under any liability to process the refund/replacement
·
Damaged/ Missing/ Empty Packages have to be returned within 2 days
of receiving the product.
·
Order Replacement can be done in following cases:
o
Wrong Size/ Colour/ Style/ Quantity
o
Missing Parts/ Accessories
o
Defective/ Damaged (if not under Manufacturer's Warranty*)
o
Not as per description
·
Return Package should have the original Price tag and Packaging
slip
·
Few products are Non-Returnable. Please refer to the product page
for further reference
·
* For Manufacture Warranty Products, you are required to visit the
Brand Service Centre.
4. HASSLE FREE
INSTALLATIONS
·
Assistance in product installation (for Brand Warranty Products
only)
·
How to Place a Request for Hassle-Free Installations:
To learn more about Installations, please visit
our website terms.
5. CERTIFIED SELLERS
All our sellers go through a screening process,
and sign terms & conditions agreement laid by our team, which certifies
them to sell on UGSTORE.