Buyer Protection



   Genuine Products with Brand Warranty

·       Description: http://cdn.shopclues.com/images/banners/Work/FooterPages/tick_bullet_orange.pngSecure Payments

·       Description: http://cdn.shopclues.com/images/banners/Work/FooterPages/tick_bullet_orange.pngEasy Returns, Replacements & Refunds

·       Description: http://cdn.shopclues.com/images/banners/Work/FooterPages/tick_bullet_orange.pngHassle Free Installations

·       Description: http://cdn.shopclues.com/images/banners/Work/FooterPages/tick_bullet_orange.pngCertified Sellers

1. GENUINE PRODUCTS

·       Manufacturer's or Seller's warranty (wherever applicable)

·       Brand new products (except Refurbished & Unboxed Gadgets)

·       Products are sourced from the authorized distributors of the brand

2. SECURE PAYMENTS

·       Customers' Personal Data Secured

·       All Online Transactions are secured by SSL (Secure Socket Layer)

3. EASY RETURNS, REPLACEMENTS & REFUNDS

·       Return/ Replacement request for any Order should be submitted within 10 days of receiving the Product.

·       Refund or Replacement will be initiated only upon receiving of the product

·       Replacement will depend upon the availability of the product

·                         In case the product was damaged while in your possession, UGSTORE will not be under any liability to process the refund/replacement

·       Damaged/ Missing/ Empty Packages have to be returned within 2 days of receiving the product.

·       Order Replacement can be done in following cases:

o   Wrong Size/ Colour/ Style/ Quantity

o   Missing Parts/ Accessories

o   Defective/ Damaged (if not under Manufacturer's Warranty*)

o   Not as per description

·       Return Package should have the original Price tag and Packaging slip

·       Few products are Non-Returnable. Please refer to the product page for further reference

·       * For Manufacture Warranty Products, you are required to visit the Brand Service Centre.

4. HASSLE FREE INSTALLATIONS

·       Assistance in product installation (for Brand Warranty Products only)

·       How to Place a Request for Hassle-Free Installations:

To learn more about Installations, please visit our website terms.

5. CERTIFIED SELLERS

All our sellers go through a screening process, and sign terms & conditions agreement laid by our team, which certifies them to sell on UGSTORE.

 





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